James Bakas, Vice President of Operations & Engineering Work Experience Jim joined NHEC in 2002 after ten years of service with NSTAR Electric and Gas/Boston Edison Company where he progressed from a Customer Service Engineer to Manager of Account Support providing solutions to the Key Account Community in the form of product and service offerings. Jim first began at NHEC as the Operations Manager of the Energy Solutions Division where he was responsible for managing the development and delivery of products and services to the membership across all market segments as well as developing and implementing a successful Key Account Program. As Vice President of Operations, Jim oversaw the electric distribution system operations of the Co-op’s ten district offices including field operations, field planning, Vegetation Management and fleet maintenance/garage. In the fall of 2006, Jim took on the responsibilities of the Engineering Division and became the Vice President of Operations and Engineering increasing his responsibilities to include all engineering services for the distribution system, along with metering, plant services, warehouse, and the electric shop. Jim has a Bachelor of Science degree in Electrical Engineering from Northeastern University and a Master of Science degree in Organizational Leadership from Southern New Hampshire University. He is a member of the Illuminating Engineers Society; the Institute of Electrical and Electronics Engineers and past president and continued member of the Board of Directors of the Northeast Public Power Association (NEPPA). Jim also completed the “Leadership NH” program that was developed to identify emerging talent for future leadership roles to address statewide issues. Jim lives in Moultonborough with his wife Edrea, and their two daughters Rachel and Jessica.