Website NHEC_MEMBERNEWS New Hampshire Electric Cooperative, Inc.

Our Organization:

NHEC is the second largest electric utility in New Hampshire, providing service to consumers and businesses in 115 communities throughout the state.  As a member-owned cooperative, serving our members is at the heart of everything we do and every decision we make.

The electric utility industry is currently undergoing enormous change as consumers look for new ways to manage energy costs through distributed energy resources such as solar arrays and battery storage, energy efficiency, and electric vehicles.  These changes present new challenges and opportunities to find ways to meet our members’ evolving expectations and make this an exciting time to work in the electric utility industry. In June 2017, we completed a five-year strategic plan, identifying four areas of strategic focus with actionable goals within those areas to be completed by the end of 2022.  Those four areas of focus are:

  • Transformation of our Business Model to prepare for the widespread adoption of distributed energy resources by our members.

 

  • Adoption of a Voice of the Member platform to help us better understand and meet our member’s needs and expectations.

 

  • A focus on enhancing our Organizational Effectiveness by transforming NHEC into an organization that is innovative, nimble, and able to respond more rapidly to the changing needs of our members and the way they lead their lives.

 

  • Ensuring NHEC’s ongoing Financial Stability through development of a revenue model and associated rates and charges that better reflect the way our members will use our distribution system as they increasingly play a role in managing the energy resources that serve them.

                                                                                                                                                                       

In order to help meet the goals in the strategic plan we identified three key drivers that describe the kind of organization we want to be:

 

  • Member WOW! Our members are wowed by the service we provide.  Every interaction between a member and NHEC is deeply satisfying because we keep it simple, personalized and seamless so that the member feels their need is completely understood by us and, whenever possible, completely resolved with a philosophy of one and done.

 

  • Learning Organization. Our employees feel energized and excited by the possibilities and opportunities presented by these industry changes.  They are curious feel empowered to experiment, work collaboratively, and share their knowledge and experience as they work to solve new problems, meet new challenges, and serve changing member needs.
  • Strategic Partnerships. We develop strategic partnerships that are central to our ability to achieve our vision by giving us capabilities and resources we do not have ourselves.  Our strategic partnerships open up opportunities to deliver value for our members that would have been unavailable on our own.  We clearly convey to our partner our vision of what we believe success looks like, and our partner is open with us about how they will help us achieve that vision and the challenges that will need to be met to get there.

 

Headquartered in Plymouth, New Hampshire, NHEC currently has 200+ employees.  There is much to be proud of in our existing organization, and a genuine enthusiasm for what the future holds.  It is an environment in which individual leadership and initiative are highly valued and encouraged, and success is viewed as a shared accomplishment to be celebrated by all.  Ensuring our members have the energy they need, the information they want, and a partner they can trust is what makes us different.

The Position:

In order to help meet the goals of the strategic plan, we are looking for a Field Safety Administrator.  Reporting to the Safety Manager, the Field Safety Administrator will support the department in accordance with the objectives of NHEC and to plan and coordinate a safety and health program to assure all NHEC employees perform their duties to the fullest extent of their abilities in a safe and healthy work environment.  In addition, the Field Safety Administrator will establish and develop regulations and procedures to assure NHEC meets or exceeds State and Federal safety and health standards.

Responsibilities Include:

  • Supports division goals by developing, recommending and administering NHEC’s safety and health program to achieve balanced scorecard safety performance objectives and deliverables.
  • Supports the cultural goals by exhibiting self-leadership, developing and maintaining effective working relationships, being results oriented, and innovative and seeking feedback.
  • Supports the financial goals by assisting the Safety Manager in planning, developing and maintaining a general safety budget and assists Safety Manager by keeping current with Federal, State, and NHEC rules and regulations as required.
  • Trains, Coaches, and performs safety observations on a diverse, multi-discipline workforce to ensure high safety standards and by being a member of the safety committee.
  • Strengthens NHEC’s safety programs by networking with statewide job training and safety instructors to review the programs to obtain ideas.
  • Contributes to overall morale by providing advice and assistance to other NHEC personnel by carrying out his/her position duties and assignments in a professional manner.
  • Initiates or assists in the Incident Analysis Process with the intent of preventing recurrence, which includes proper preparation of documents and notification of authorities or agencies as required by documenting all physical evidence and eliciting written statements from employees or others.
  • Ensures that all required Federal and State notices regarding safety and health are posted by periodically inspecting department and district bulletin boards.
  • Manages the Safety Data Sheet management website conforming to State, Federal and OSHA guidelines.
  • Ensures compliance with federal and state agencies in hazardous material disposal by planning, coordinating and maintaining NHEC’s hazardous waste disposal program and assisting/coordinating direct cleanup with the electric shop in the event of an oil spill or other hazardous substance emergency.
  • Avoids property loss by conducting facility audits at NHEC properties in coordination with the Facility Department and making necessary recommendations.
  • Assures public awareness of safety and health by initiating, administering, and coordinating public safety and health programs.
  • Improves safety performance by ensuring that staff are provided with dependable, quality materials and protective equipment for themselves as well as their work area.
  • Conducts field and office observations, ensuring that Employee Safety Rules and Procedures are complied with and violations are coached upon immediately.
  • Developing and promoting the department safety plan and recognizing at risk behaviors and conditions and taking corrective actions or providing feedback.
  • Assists with development of NHEC’s short-term and long-term safety plans, programs, and procedures.
  • Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
  • Increases professional and technical knowledge by attending educational classes, achieving/ maintaining Safety Certifications, reading professional magazines and books and participating in professional societies and groups.
  • Performs other duties as assigned.

 

Education and Experience:

  • A minimum of an Associate Degree, with a preference for a Bachelor’s Degree in Safety studies or equivalent industry related experience. Vocational/technical diploma indicating completion of at least two years electrical curriculum required.   Fundamentals of electricity and math skills required and selected courses in Safety Engineering Technology such as accident investigation, report writing, load and stress, mechanical drawing, and loss control required.  Safety certifications required or ability to obtain within two years (i.e. NRECA CLCP – Certified Loss Control Professional).
  • Minimum of five to ten years’ experience in the electric utility field, focusing on administration of accident prevention and training programs in construction operation and maintenance policy development, public safety and federal environmental programs. Supervisory experience not required but would be useful.

 

Abilities, Skills, and Job Knowledge:

  • Must be able to communicate effectively using a variety of media and possess above average writing skills. Familiarity with data input terminal operation would be extremely helpful.  Should be skilled in developing and conducting training programs, determining needs and appraising the effectiveness of such programs.  Must be able to interpret technical writings, research and regulations and communicate them effectively to various groups.
  • Must have a working knowledge of OSHA, EPA, NESC and DOT regulations and utility construction, operations and maintenance practices as well as ability to research varied reference materials and apply data in day-to-day operations. Shall be familiar with and able to implement a complete corporate safety program dealing with policy, training, plant and fleet, accident prevention and investigation and to include hazardous waste management.

 

Working Conditions:

  • Office and fieldwork required during variable weather conditions; hours may vary due to required meetings outside the normal workday or in response to a hazardous waste emergency. Extensive travel throughout the state and/or region may be required; occasional travel outside of the state may also be required to attend various meetings and seminars.
  • Assistance with power restoration efforts is required of all employees during major storms. It may be required during regular business hours that employees will be assigned functions to support power restoration and for some employees that may be different from their normal duties. In addition, such assistance may require working nights, weekends and holidays which may involve considerable extra hours. In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours. This number will only be used for internal purposes.