Online Bill Payment, Other Services Unavailable Saturday, Feb. 2; 8 a.m. – 12 p.m. by NHEC | Jan 31, 2019 | Uncategorized | 0 comments The following automated member services will not be available from 8 a.m. to 12 p.m. on Saturday, February 2, 2019 so that we may perform necessary server maintenance: Online Bill Pay Online Outage Reporting IVR Phone Payments Website Outage Map NHEC’s Control Center will be fully staffed during the server maintenance and all outages should still be reported to 1-800-343-6432. This maintenance will be postponed in the event of significant power outages. We apologise for any inconvenience!