NHEC is an AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Oct 05, 2016 - Senior Technology Systems Engineer
EDUCATION:Bachelor's Degree in a technical discipline such as Engineering Technology, Computer Science or Five to Eight years’ proven and relevant experience required. Technical Certifications such Linux Foundation’s Certified Engineer, and/or Microsoft technologies desired. Information Security certifications such as GIAC or equivalent industry certifications desired.
EXPERIENCE/SKILLS: Five to Eight years’ experience in a related field required; customer service experience with systems engineering/admin. Expected to have one to three years’ experience with Linux and Open Source solutions; experience with networking protocols such as TCP/IP, DNS, DHCP and SNMP. Experience with wireless networks required. Knowledge of telecommunications systems, both IP and PBX. Team Leadership or past management a plus
ABILITIES:Must have a valid driver's license and have computer skills, be organized, productive and responsible; must be able to communicate effectively with people by phone, in writing or in person; must be able to interface effectively with internal departments and outside services vendor; must be flexible and able to handle varied work assignments and schedules; must have the ability to troubleshoot both equipment and network problems and implement solutions; must be physically able to lift, bend, and work on ladders to install network infrastructure equipment.
JOB KNOWLEDGE:Demonstrated experience with MS Active Directory. Strong experience with MS Exchange Administration and fault tolerant design. Knowledge of troubleshooting techniques and monitoring of systems infrastructure to resolve problems and develop solutions is necessary; knowledge of telephony systems; knowledge of project and process management disciplines is required; Basic knowledge of databases, WMI, SNMP and infrastructure monitoring needed. A strong knowledge of virtualization, storage and backup technologies is also preferred.
WORKING CONDITIONS: Occasional travel throughout the NHEC territory is required. Will require weekend and after hours work on occasion. On-Call rotation duties are required.Assistance with power restoration efforts as required. If necessary, during regular business hours employees will be assigned functions to support power restoration and for some employees that may be different from their normal duties. In addition, such assistance may require working nights, weekends and holidays which may involve considerable extra hours. In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours. This number will only be used for internal purposes.
EDUCATION: An Associates of Science degree in communications technology or related field required or extensive work experience may be substituted for an Associate Degree. An Associates of Science degree in electronics engineering preferred. EXPERIENCE: Three to five years of work in voice and data communications and electronics or similar background preferred. ABILITIES: Must have the skills to be able to: Design, build, test and install components of communications infrastructure; Monitor and maintain total communications system to support company safety and reliability standards; Coordinate and monitor vendors; Be flexible and able to handle varied work assignments and schedules; Must have the ability to troubleshoot both equipment and network problems and implement solutions. Must have a general understanding of IP networks, switches, routers, patch panels, cabling and fiber optics. Must have a valid NH driver's license and be able to get a NHDOT-required medical card for the operation of certain commercial vehicles; must have computer skills, be organized, productive and responsible; must be able to use all means to communicate effectively; must be able to interface effectively with internal departments and outside services vendors. Must be self-motivated and able to work independently with a minimum of supervision or as part of a team. Must be physically able and willing to: Bend and to lift 40 lbs.to shoulder height on a regular basis; Hike, on foot to remote mountain top locations carrying 50 pounds or more of equipment and tools; Work from a ladder greater than 16 ft. tall for extended periods installing, configuring and troubleshooting equipment; Work from a bucket truck installing, configuring and troubleshooting equipment mounted on utility poles and other location; Operate a utility all-terrain vehicle (UTV) to access certain remote communications sites. JOB KNOWLEDGE: Must have extensive knowledge of radio communications, microwave, cellular and fiber optic technologies (theory and a practical understanding of electronics and network communications). Knowledge of the electric utility industry preferred; must have the ability to troubleshoot complex electronic systems. WORKING CONDITIONS: Assistance with power and/or communications infrastructure restoration efforts is required of all employees. It may be required during regular business hours that employees will be assigned functions to support restoration and for some employees that may be different from their normal duties. In addition, such assistance may require working nights, weekends and holidays which may involve considerable extra hours. In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours. This number will only be used for internal purposes. Some occasional weekend work will be required for the routine operation and maintenance activities, particularly preventative maintenance activities during the spring and summer months.