NHEC is an AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Oct 20, 2014 - Metering Services Specialist
education: High School Diploma or equivalent is required.An A.S. Degree in a related technical field preferred.Completion of a Metering Technical Apprentice Program also preferred.
EXPERIENCE: Three to four years previous experience is desirable.Experience in record keeping and collections are desirable.
ABILITIES & SKILLS: Must be able to make immediate and independent decisions in dealing with delinquent members’ accounts.Must be able to adapt to a fluctuating workload and work independently to meet deadlines.Must be able to exercise discretion, good judgment and must have a neat and clean appearance.Ability to interact with customers in a professional manner is required. Must have the ability to lift up to 75 lbs. and possess good phone and radio skills; ability to communicate verbally and in written form effectively with internal and external customers; must possess a valid driver’s license with a good driving record.
JOB KNOWLEDGE: Knowledge of the NHEC's rates, billing and collection regulations, and other policies and procedures affecting the members.Knowledge of the New Hampshire Public Utilities Commission regulations is desirable.Must understand the basic principles of electric metering and be familiar with all single phase, self-contained metering applications.
WORKING CONDITIONS: Flexible working hours are required. Weekend work may be required.Reporting location may be flexible and varied based upon demands of workload. Assistance with power restoration efforts is required of all employees. It may be required during regular business hours that employees will be assigned functions to support power restoration and for some employees that may be different from their normal duties. In addition, such assistance may require working nights, weekends and holidays which may involve considerable extra hours. In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours. This number will only be used for internal purposes.