Contact Us We want to hear from you. Whether you have ideas, need an answer, or would like to learn more about our programs, we’re here. Outages (800) 343-6432 When you call in to report your outage, please have your 10 digit account number available. You can also report outages through SmartHub For wires down emergencies, please call 911 Billing Questions (800) 698-2007 Our Member Solutions team is here to answer questions you may have regarding your bill. For billing questions, please email us at firstname.lastname@example.org. Energy Efficiency Programs (800) 698-2007 Looking for energy efficiency programs for your home or business? Our team is standing by, ready to help guide you through the process and answer your questions. NHEC Broadband (866) 431-1928 Customer Service (Mon-Fri 8am-5pm, EST) (866) 431-7617 Technical Support ( 24 hours) For broadband customer support, email us at email@example.com For broadband technical support, email us at firstname.lastname@example.org For broadband billing inquiries, email us at email@example.com | Media Inquiries For Media Inquiries: Please contact Seth Wheeler, Communications Administrator: (603) 536-8685 or firstname.lastname@example.org Mailing Addresses For Payments: NH Electric Co-op P.O. Box 9612 Manchester, NH 03108-9612 Other Correspondence: NH Electric Co-op 579 Tenney Mountain Highway Plymouth, NH 03264 l Comments/Questions Your feedback is important to us. Please feel free to leave a comment.