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How It Works

The Switch is On!

New Hampshire’s electric industry has changed. It used to be that you could only purchase electricity from your electric utility. As members of the New Hampshire Electric Cooperative, you have the power to choose your electric energy supplier, which could potentially lower the price you pay for electricity.

Freedom of Choice

The Co-op does not generate electricity, but distributes electricity over its network of poles and wires. The Co-op purchases electricity on your behalf and distributes the electricity to its members as needed. The cost of purchasing electricity is passed through to the members with no markup or profit. You have the freedom to purchase electric power from a competitive energy supplier, or you can purchase your energy from the Co-op. However, you are not required to make a choice. If you do nothing, the Co-op will continue to be your “default” supplier of energy. The New Hampshire Electric Cooperative will continue to be your electric distribution company and will continue to deliver the electricity to your home or business, no matter who you choose to purchase power from. You will continue to be a member of the Co-op, receive a monthly bill from the Co-op, and the Co-op will still distribute electricity over the same poles and wires used today, regardless of which energy supplier you choose to buy your electricity from. If the lights go out, call the Co-op as always.

Making A Choice

As you learn more about the different energy suppliers and options available, you will have a number of choices. You can choose your energy supplier based on things that are important to you, such as lowest price or the environmental impact of different energy sources (i.e. coal, nuclear, wind, hydro), or join a buying group or cooperative that makes the purchasing decisions for you. After you have made your choice, the switch is easy. All you have to do is notify the new energy supplier. Don’t call the Co-op; we cannot make the switch for you.

If you choose not to choose an energy supplier, your lights will not go out. You will continue get electric energy through Co-op Power provided by the New Hampshire Electric Co-op for as long as you want.

Consumer Protection

Whatever you choose, you will continue to receive dependable electric energy. All electric distribution companies and energy suppliers must continue to follow rules and regulations that protect consumers. The New Hampshire Public Utilities Commission will continue to monitor electric distribution companies and energy suppliers to ensure that New Hampshire consumers receive safe, reliable service. If you have questions about Electric Choice in the electric industry, see more at Retail Choice Bill of Rights.