3 Easy Ways to Report An Outage

<div class="et_pb_title_container"><!-- [et_pb_line_break_holder] --><div class="nhec_generic_page_buttons"><!-- [et_pb_line_break_holder] --><ul><!-- [et_pb_line_break_holder] --><li><a href="https://nhec.smarthub.coop/#reportanissue:VVNFUl9JRDpwYXR0ZW5tQG5oZWMuY29tOg">Mobile App</a></li><!-- [et_pb_line_break_holder] --><li><a href="https://nhec.smarthub.coop/#reportanissue:VVNFUl9JRDpwYXR0ZW5tQG5oZWMuY29tOg:">Online</a></li><!-- [et_pb_line_break_holder] --><li><a href="tel:800-343-6432">1-800-343-6432</a></li><!-- [et_pb_line_break_holder] --></ul><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] -->

Is your power out?

Check these three things first

  • Do you have a blown fuse?
  • Has a circuit breaker been tripped?
  • Do your neighbors (or the street) have lights on?

Report your outage

Photo of mobile devicesIf you answered no to the above questions, please report your outage.  You can use any of these three ways to report your outage to us:

We are here 24 hours a day, 365 days a year.

Downed line?

If you see a power line that is down or a broken pole, please use extreme caution. You can report the downed line or pole to us by calling:  1-800-343-6432. We are here 24 hours a day, 365 days a year.

After reporting - check for updates

During a major storm we will update the following places as information becomes available.

Outage Map | Facebook | Twitter | News | SmartHub

If your outage is not part of a major storm, the best way to get updates is to log into your SmartHub account and check your outage notes.